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User guide Helpy 2W active satellite
PDF Helpy 2W LCP
quick user guide
6 MB
EN81-28 Prüfzertifikat
PDF EN81-28 certifcate Helpy 2W
0,6 MB
User guide Helpy 2W active satellite
PDF Helpy 2W active satellite
user guide
0,5 MB

Programming tool for Helpy emergency phones
programmiing tool

15,0 MB

Lift emergency call device for installation in the machine room

Helpy 2W-LCP
  • Up to 12 telephone numbers
  • Digital annoucement for tranquillisation and identification also in more languages
  • Meets the EN 81-28 (2018), EN 81-70 and EN 81-80 requirements
  • SD memory card for programming, upgrade and log
  • Two wires bus system for up to 16 speaker units (cabins, pit or floors)
  • Multilanguage message system for programming and maintenance (8 integrated languages)
  • For analogue telephone lines or GSM
  • 12 or 24 Vdc power supply

HELPY 2W LCP is an emergency call system for use with lifts or similar application.The device takes place in a small case for installation on standard DIN rails, i.e. in the controller cabinet of a lift. For the complete installation one or more speaker units are required which are connected to the unit using e 2 wire bus cabling. Also two outputs for the pictograms and the connnection of a standard analogue phone for intercom function between machine room a cabin can be connected to the device. The emergency phone is provided as standard with the interface for an analogue telephone line (POTS). Also a connection with the GSM network can be made using the GSM200-C passive gateway. An optional board with two programmable relay can be also added to the device.

With the activation of the emergency call button the first stored number is dialed using DTMF tones. The telephone number can have a length of up to 16 digits. If the called number does not answer the device will drop the line a start to dial the following stored number. Up to twelve different number can be programmed. After the answer of the call an acknowledgment signal has to be send to the calling unit. If this signal is not received the emergency callsystem will go on with the dial. At the answer the unit will send an identification using a speech message.

The programming of the device is done using a telephone with DTMF dial pad, a PC with USB cable, a SD memeory card or using SMS (only with GSM200-C gateway).

2W actice speaker unit
Active speaker unit
for the installation behind a panel

with or without LEDs
2W active speaker unti with alarm button for the pit
Active speaker unit with alarm button, i.e. for the pit

2W active speaker unit with stainless steel case and alarm button
Active speaker unit with stainless
steel case for modernisation

2W active speaker unit with stainless steel plate and alarm button
Active speaker unit with stainless
steel plate for flush mounting

Standard features

  • Connection to a standard analogue telephone line, 2 wires (optional to GSM/UMTS/LTE networks using a gateway or a router)
  • Connection to GSM network with GSM200-C integrated gateway
  • Power supply 11,5 to 14 Vdc, max. 240 mA (with GSM200-C)
  • Two button or contacts can be connected (alarm call, technical alarm, end-of- alarm function)
  • Up to twelve 16 digits long telephone numbers can be stored for emergency calls, test calls, technical alarms
  • For each telephone number a different protocol (DTMF, CLI, SMS or P100) can be defined (SMS only with GSM200-C)
  • Skip to the next stored number if no answer, no acknowledge or busy tone detection
  • Programmable P100 ID code
  • Programmaing using DTMF phone, PC with USB cable, SD memory card or SMS (only with GSM200-C)
  • Automatic call answer (programmable)
  • Simplified call answer (with direct speech or programming connection)
  • Programmbale number of calls for automatic answer
  • Two recordable speech messages for information in the cabin or identification at the remote side
  • Multi languange message system for programming and maintenance (8 integrated languanges; german, italian, english, francais, spanish, portuguese, ponlish, russian)
  • Up to three different tranquilisation messages (8 languages can be selected)
  • Call disconnect using a DTMF code
  • Programmable test alarm setup between 1 and 9 days
  • Caller identification using P100 protocol
  • Programmable volumes
  • Alarm filter with contact
  • Programmable alarm button filter
  • Integrated intercom function
  • Integrated driver contacts for external pictograms
  • Integrated real time clock
  • Connection of up to 16 active speaker units over two wire bus
  • Each single active speaker unit can handle its own alarm button, technical alarm input and connect a passive speaker units as well external pictograms
  • Connection surveillance for all the active units connected with technical alarm on failure
  • Battery alarm for connected GSM/UMTS/LTE gateway
  • Up to 9 unit connected to one telephone line
  • Missing test call signalling as defined by EN81-28 (2018)
  • Serial interface to controller for floor annoucement
  • Log on internal memory on external on SD card
  • SD card memory plug for programming, upgrade and logging

Optional features

  • Up to 16 active speaker units for cabin, pit and floors
  • Up to 16 passive speaker units (one for each active unit)
  • Expansion board with two programmable relays (alarm sent, alarm received, mains failure, door open, active alarm, alarm button activated, telephone line failure, battery failure)
  • External PSU with back up battery
  • Gateway for GSM/UMTS/LTE or VoIP (SIP) networks
  • Integrated GSM gateway for SMS programming/alarm sending support
  • Loop antenna amplifier
  • Machine room phone

Technical data

  • Power supply: 11,5 to 14 Vdc
  • Power consumption: max. 250 mA
  • Indicators: one red LED for device status, one green LED for GSM status
  • Testalarm: programmable between 1 and 9 days or none
  • Protocol: Esseti, P100
  • Dimension): 50 x 112 x 90 mm
  • Weight: 148 g
  • Environment: 0° to + 40° C, 90% humidity (not condensing)
  • EMC: EN62368-1, EN55022, EN55024, EN12015, EN12016
  • Approvals: R&TTE, CE
  • Other applyable norms: EN81:1-2, EN81:28 (2004), EN81:28 (2018), EN81-80
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