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Helpy 2W-V
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Helpy GSM
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Options and adapters
New for the download
TÜV Austria Prüfzertifikat
PDF quick user guide
Helpy GSM
0,8 MB
TÜV Austria Prüfzertifikat
PDF EN81.28 certificate
Helpy GSM
0,5 MB
TÜV Austria Prüfzertifikat
technical dazasheet
6,5 MB
User guide Helpy GSM active Satellite
PDF Helpy GSM active satellite
user guide
0,5 MB
User guide Helpy passive satellite
PDF Helpy passive satellite
with alarm button and cabling
user guide
0,6 MB
User guide Helpy passive satellite
PDF Helpy passive satellite
user guide
0,5 MB
Programming tool for Helpy emergency phones
programming tool
15,0 MB

Emergency lift phone with integrated GSM gateway and emergency power supply

Helpy GSM
  • Up to 12 telephone numbers
  • Integrated emergency power supply, GSM gateway and speakerphone
  • Multilanguage messaging system
  • Meets the EN 81:28, EN 81:70 and EN 81:1-2 requirements

HELPY GSM is an emergency phone system for installation in lifts or similar applications. The device is delivered within a though a compact case for the installatoin on the lift cabin roof. But also an installation in the machine room is possible. Integrated in the device you will find: an emergency phone with loudspeaker and microphone, a GSM gateway and an emergency power supply. To complete the installation you will only require an emergency call button, the external pictograms and if required an external micorphone.

With the activation of the emergency call button the first stored number is dialed using DTMF tones. The telephone number can have a length of up to 16 digits. If the called number does not answer the device will drop the line a start to dial the following stored number. Up to twelve different numbers can be programmed. After the answer of the call an acknowledgment signal has to be send to the calling unit. If this signal is not received the emergency phone will go on with the dial. At the answer the unit will send a speech message for the identification af the calling party.

The programming of the device is done using a telephone with DTMF dial pad, a PC with USB cable, SMS or a SD memory card.

Helpy GSM board
Helpy GSM is also available as stand alone board for installation in emergency call boxes or similar applications

Helpy GSM active speaker unti with alarm button for the pit
Active speaker unit with alarm button, i.e. for the pit
Helpy GSM active speaker unit with stainless steel case and alarm button
Active speaker unit with stainless
steel case for modernisation
Helpy GSM  actice/passive speaker unit
Active or passive speaker unit
for the installation behind a panel

Standard features

  • Connection over the GSM mobile phone network
  • Power supply 230 Vac or 11 to 14 Vdc
  • Two button or contacts can be connected (alarm call and/or technical alarm)
  • Integrated programmable relais (alarm sent, alarm received, mains failure, door open, alarm button activated, GSM network failure)
  • Up to twelve 16 digits long telephone numbers can be stored for emergency calls, test calls, technical alarms
  • For each telephone number a different protocol (DTMF, SMS, CLI or P100) can be defined
  • Skip to the next stored number if no answer, no acknowledge or busy tone detection
  • Programmable P100 ID code
  • Programmaing using DTMF phone, PC with USB cable, SMS or SD memory card
  • Automatic call answer (programmable)
  • Simplified call answer (with direct speech or programming connection)
  • Highend handsfree speakerphone
  • Programmbale number of calls for automatic answer
  • Two recordable speech messages for information in the cabin or identification at the remote side
  • Multi languange message system for programming and maintenance (8 integrated languanges; german, italian, english, francais, spanish, portuguese, polnish, russian)
  • Up to three different tranquilisation messages (8 languages can be selected)
  • Call disconnect using a DTMF code
  • Two coloured LED indicator for status and connection meeting the EN 81:70 requirements
  • Programmable test alarm setup between 1 and 9 days
  • Caller identification using P100 protocol
  • SMS technical alarms
  • Programmable volumes
  • Alarm filtering with contact
  • Programmable alarm button filtering
  • Integrated intercom function
  • Integrated driver contacts for external pictograms
  • Integrated real time clock
  • Remote programming and maintenance using SMS
  • Remote firmware upgrade OTA

Optional features

  • Optional alarm button for cabin (top/buttom)
  • Optional speaker unit for cabin (top/buttom)
  • Optional speaker unit for pit
  • Wall mounted phone for intercom


Technical data

  • Power supply : 230 Vac, or 11 to 14Vdc
  • Power cosumption: 16W
  • Emergency power : NiMH Akku 7,2 V 800 mAh. Battery backup power time (new battery); aprox. 20 h in standby; aprox. 5 h in active staus (integrated speakerphone)
  • Test alarm: programmable between 1 and 9 days or none
  • Alarm receiver: Netcom, Alec, Insocam. Advancis WinGuard, DTMF phone, mobile
  • Protocol: Esseti, P100
  • Dimension case: 60 x 165 x 125 mm
  • Weight: 655 Gramm
  • Dimension active/passive speaker units (with or w/o alarm button): 115 x 63 x 28 mm, weight: 110g
  • Dimension active stainless steel speaker unit: 131 x 80 x 27 mm, weight: 278g
  • Environment: 0° bis +40°C, 90% humidity (not condensing)
  • Security: EN60950-1:2001
  • EMC: EN50801-1, EN12015, EN50082-1, EN120016
  • Other applyable norm: R&TTE, CE, ROHS, EN81:1-2, EN81:28, EN81:80, EN81:70


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